Past Experience
Past Roles
SECURITY SITE SUPERVISOR – CERTIS SECURITY AUSTRALIA
| 2021– CURRENT
Management, training and deployment of security staff for EPIC COVID Testing Centre.
Delivering exceptional customer service, providing current information and direction and responding to and escalating customer complaints to achieve best practice.
Conducting welfare checks on staff and customers and managing health and safety.
Staff shifts and rostering management.
SECURITY OFFICER – CERTIS SECURITY AUSTRALIA
| 2018 – CURRENT
Secure premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings and access points and permitting entry.
Preventing losses and damage by reporting any regularities and performing crowd control.
Ensure the security, safety and well-being of all personnel, patrons and the premises.
Coordinating a large variety of stakeholders to achieve best practice outcomes, utilising effective oral and written communication skills and delivering excellent customer service.
Supervision and coordination of a large team, providing mentoring and training to develop staff capabilities and enrich core relationships within the organisation.
TEAM LEADER – TRANSPORT CANBERRA AND CITY SERVICES
| 2016- 2021
Coordinating staff within the team, including providing technical training, guidance and maintaining a positive, safe and inclusive corporate culture.
Exceeding hourly production targets and making sure all products are of exceptional quality.
Demonstrative competence in following and enforcing OH&S procedures, relevant chemicals safety and safe work practices.
Supervising a large, multidisciplinary team to fulfil business functions, adhere to safety procedures and harness a positive and productive working culture.
Design, facilitate and evaluate safety training and other change management processes.
Implement, track and evaluate KPIs and apply measures to improve business functions.
Coordinate and manage a wide range of stakeholders, including employees, clients, suppliers and executives.
Work closely with business units to deliver outcomes are planned, and participates in business initiates to ensure best practice.
Recipient of the TCCS Safety Award, in recognition of leadership and work towards OH&S.
PROMOTIONAL MODEL/ACTOR – VARIOUS PROJECTS
Brand Ambassador role for various businesses, raising brand’s public profile, participating in event marketing, generating brand awareness and establishing productive relationships.
Building relationships with clients to increase partnerships, and generate leads.
| CURRENT